1. Information We Collect
We collect personal information when you:
Request a quote or service
Fill out a form on our website
Call or text us
Engage with our marketing campaigns
This may include:
Name
Address
Phone number
Details about your property or service needs
2. How We Use Your Information
We use your information to:
Schedule and provide plumbing and heating services
Send appointment reminders and updates
Communicate via phone, email, or SMS
Improve our services and website
Send promotions or special offers (you can opt out at any time)
3. SMS Communications
By submitting your phone number, you agree to receive text messages from us related to:
Appointment reminders
Service updates
Important notifications
Occasional promotions or offers
Message frequency varies. Standard message and data rates may apply.
To opt out, text STOP. For help, text HELP or contact us at the number provided on our website.
4. Sharing of Information
We do not sell, rent, or trade your personal information. We may share your data with trusted service providers to assist in operations (e.g., scheduling platforms or SMS providers), but only as necessary and in compliance with this policy.
5. Data Security
We take reasonable measures to protect your data, including secure website forms and internal access controls.
6. Your Rights
You may:
Request access to your data
Ask us to correct or delete your data
Opt out of marketing communications
To make such requests, contact us at [add your email or contact form link].
7. Changes to This Policy
We may update this Privacy Policy occasionally. Updates will be posted on our website with a new effective date.